Months ago I couldn’t claim my BAT but we found out it was due to the level of Zoom being used on my browser (133%). When I reduced to 100% it has worked each time. Now I’m using the same browser (running on Ubuntu) and no matter what zoom level I use, it never accepts me dragging the Brave triangle image into the proper target (circle, square or triangle).
I’ve tried EVERY percent from 75% to 150% at 5% intervals & I tried matching at each zoom level about 5-8 times for each of the 15 different levels of zoom. I just don’t know what I need to do to make this work and I KNOW FOR A FACT, I’m not the only one dealing with this & a few users I know have quit Brave/BAT b/c of this happening over & over…
So how do I get this working? who do I report this to?
BTW I also seem to not be getting the amount of BAT I earn over the month. I know I had ~7.85 BAT by Christmas last month, so I probably earned about 1 more BAT by Dec 31, just like for the month of Nov I had 10.75 - 11.5 BAT able to be claimed - but each time at payout I was only given 5.25 each month - so it seems like I’m being limited to this same 5.25…
When I look at my account summary for this browser, it even shows that I earned 10+BAT for Nov, but was only able to claim the 5.25 - so the statement is wrong compared to what was able to be claimed. Again, I’m not alone in this happening. I’m going to make a post about his alone & I’m going to be taking screen caps every 2-3 days for my BAT level & saving them in folders for each months, so I can prove what I’m actually supposed to be earning.
Just to be clear - I’m not tipping or spending any BAT with this browser. If I do tip/spend, its usually on a browser I dedicate for that & I use other crypto or BAT that is in no way linked to any BAT I earn on this account as this browser/account is not my main system but one that a lot of people use, so I tip/pay from my dedicated Laptop where I have my real personal accounts where I pay creators.
Please, any help would be greatly appreciated!!!