Can't Access Leo Subscription

1

Hello,

I payed for a Leo premium sub and then canceled it so it would not renew. I was told I would still have access for the remainder of the month but I had to reinstall Brave and now I cannot access the Leo subscription when navigating to https://account.brave.com to reactivate it in the browser. Under You Plan Subscriptions it says “You don’t have any active plans.”, I have confirmed that I am using the same email that was used to purchase the subscription. Can you assist?

Thanks!

2

Hi @Murphyfish, apologies for the delay. Is this still an active issue for you?

3

Hi Steeven - Yes I am still unable to access to 30 day sub I paid for.

4

@Murphyfish,
I’ve sent you a DM to request additional information — please respond to me there.

5

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