Cannot take Brave Ads survey


Description of the issue:
I get a Brave ad to take survey (with cats and dogs), but when I click it, the tab is simply white and nothing loads.
How can this issue be reproduced?
Just click on the button to take the survey (have tried a few times)

Expected result:
White screen and the survey does not load.
Brave Version( check About Brave):
image

Additional Information:

@DwellerOfThePast,
Thank you for reaching out. Could be due to an extension you have installed — I’m able to view it in my browser. Can you try viewing the survey in a Private browsing window?

@Mattches FYI Clicked link provided above and doesn’t load for me either with just block scripts disabled. Have to disable Shields (Shields down) for the site to load.

Brave 1.48.171 Chromium: 110.0.5481.177 (Official Build) (64-bit)
Revision f34f7ab2d4ca4ad498ef42aeba4f4eb2c1392d63-refs/branch-heads/5481@{#1239}
OS Windows 10 Version 22H2 (Build 19045.2604)

Edit: Additional info

  1. I do not use 3rd party extensions.
  2. Same behavior in private window (only works with Shields down)
  3. Toggling fingerprinting settings doesn’t change behavior.
  4. Same behavior in Beta (1.50.78) and Nightly (1.51.5)
1 Like

Nope. Private window does nothing.

I also skipped this, is this necessity?

@Mrlaxu Taking surveys is strictly voluntary. This post is reporting a problem with the survey not displaying properly when clicked. A user never has to take a survey, or click on any sponsored ad for that matter, if they choose not to.

Hope this answers your question. :slight_smile:

Can anyone seeing this please revisit the URL, right-click and select Inspect from the context menu, then click on the Console tab and share a screenshot of any output that appears in the console?

Thank you

@Mattches Here you go.

Have Shields up, Block scripts disabled, Displaying white screen.
image


FYI/Just because. Shields down, Survey displays
image

Edit: Repasted first snip. Forgot to expand last line in original snip.

Will fix it

1 Like

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