Cannot scroll down - no scrollbar


Description of the issue:
Opening https://www.tgvinoui.sncf/programme, I cannot navigate down after login. Scrollbar is also absent
How can this issue be reproduced?

  1. Go to the site
  2. Login
  3. Open one of the options available - there is no scrollbar and you cannot navigate down the page

Expected result:
Ability to navigate down the page
Brave Version( check About Brave):

v1.71.123

Additional Information:
Happened previously but was self resolved (new software version for Brave?)

And you tried (?) the following tip from the Internet:

You can use the “Page Up” and “Page Down” keys to scroll up and down on a page. Sometimes, these keys are on the up and down arrow keys and include an orange “PgUP” and “PgDn” marking.

To access these tools with the keyboard, hold down the “Function” button and press the up or down arrow key.


And maybe you would provide some step-by-step screenshots?


You might be running into this problem:

And, in Brave Shields, you need to allow javascripts sources (all from: monidentifiant.sncf) - click the Allow button to the right of “monidentifiant.sncf”:


Possibly you tried to sign-in, here:

Hi

thanks for this reply. I am effectively signed in using the last screenshot. I do not see the page displayed on your first screenshot - instead I then get to the Home account page.

From there I can, access the various menus. But whatever the menu I am unable to scroll down. Using Page Up Down / Fn Up and Down keys do not make any change - the lower part of the page is still unaccessible.

Looking at the settings for www.tgvinoui.sncf Javascript is Enabled. I have not made any changes to the Default settings.

Again thanks for your help. What is weird is that I faced the same issue before that self resolved.

Home page below

should fix it.

1 Like

Yes it does. Thanks for this

Will I have to do this everytime I access the site? And for my information is the problem due to misconfiguration on my side or on tgvinoui’s side?

No, its fixed permanently. No changes or other fixes needed

1 Like

great - thanks a lot