Cannot enter passwords to access protected sites such as banks and others

Hi,
Every time I need to enter passwords to websites, cannot do it with BRAVE but have to go back to Chrome (working well).
Same problem when I have to pin in codes received by SMS, websites saying wrong digits (for 6 simple digits).
A real issue and urgent!!!

Can you try in a private window or create a new profile (Click on hamburger menu near URL bar → Create new profile) ?
If that works, disable extensions or completely remove them and check. Also delete cookies.

@serros Please detail some of the following:

  • Which OS are you using? (Such as Windows 11, Android 12, etc)

  • Which version of Brave are you using?

  • Are there any particular websites this is happening? If so, does it happen every time or is it random?

  • Are you making sure you don’t have extra spaces and things are case sensitive on your codes?

  • Are you manually typing in everything, is it being placed in by autofill, or how are you inserting the passwords or codes?

  • Have you tried turning off Shields to see if it makes a difference?

  • How about clearing cookies?

  • In Private window?

  • If on desktop, have you tried new profile?

Thanks, I already replied to
Stephen Ray via Brave Community

Regards
Serge

incoming+039742ce389d7257d06f65c12834827a@brave.discoursemail.com>
Thank for your reply.

In fact this problem takes several different forms, not only passwords but
various identification issues (Captcha, pin codes and also some passwords).
I make a PRINTSCREEN to show you with PIN codes received by SMS, while it
works well immediately with Chrome (PIC BELOW).

Brave is up to date
Version 1.51.118 Chromium: 113.0.5672.126 (Official Build) (64-bit)
https://brave.com/latest/

Chrome is up to date
Version 113.0.5672.127 (Official Build) (64-bit)

Edition Windows 11 Home Single LanguageVersion 22H2Installed on
‎21-‎Sep-‎22OS build 22621.1778Experience Windows Feature Experience Pack
1000.22642.1000.0

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