Cannot complete legacy 1 time transfer from iOS (No support from staff yet!)

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Description of the issue:

On scanning my browser QR code, I get the following message:

How can this issue be reproduced?

  1. Attempt to transfer legacy wallet

Expected result:

Transfers to desktop client

Brave Version( check About Brave):

1.22.1 (

Mobile Device details

iOS 14.3
Iphone 11

Additional Information:

Would like to claim BAT I’ve accumulated over the year


bump. Does the Brave Support Team even reply?

Again, bump. Where is the support, guys?

Bump. No help?

Where is the support staff?

Bump…Any help on this issue?

bump please help :confused:

another bump. need support?

Bump again. I need help @Brave Support

same problem for months

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