Cannot complete installation


#1

I have attempted repeatedly to download the latest version of Brave for windows 7+ (I think I’m running 8.1) and it crashes shortly after the installation begins. Not sure if the file is corrupted or what, any help would be appreciated. Thanks!

~ Dante


#2

Hi @Dante767

Could you tell me where you’re trying to download Brave from?

Thanks,
Lauren


#3

I downloaded it from here. From brave.com


#4

I am having this same issue. After I run as Administrator it gives me this error message window.
"Installation has failed

There was an error while installing the application. Check the setup log for more information and contact the author."

and then gives me an option to “Open Setup Log”


#5

@Cev. There seems to be a folder already there. Please try removing all brave folders from %userprofile%/appdata/local and %appdata%. If you are unable to delete, logout from session and log back in and then remove the folder and you will be able to install


#6

Ok, I did that and it worked. Thanks.


#7

@Dante767 Could you try the steps mentioned above and let us know if it worked?


#8