Can’t create new password save-autofill on one specific site

Hi,

I can’t create new password save-autofill on one specific site.

The site is https://bancaweb.pichincha.com/portalserver/pichincha/login-banca-web

I tried many things like create a new profile, delete cookies, configurations and some other configurations like clear data usage, and reset permissions.

Thanks in advance.


Description of the issue:
How can this issue be reproduced?

  1. Open the website
  2. Fill-autofill the user / password
  3. Access the site

Expected result:

Brave Version( check About Brave):

Version 1.21.73 Chromium: 89.0.4389.72 (Official Build) (x86_64)
](https://brave.com/latest/)

Additional Information:

1 Like

@Herr_F,
Thanks for reaching out to us.
To confirm, other sites do save this data? Further, if you look in brave://settings/passwords, do the credentials for that site appear in the list of saved passwords?

1 Like

Yes, other sites save credentials, but the credentials for the site I mentioned don´t appear in the list of saved passwords.

1 Like

@Herr_F,
Apologies for the late reply – I’m actually going to rope in one of our filter engineers to take a deeper look at this. Appreciate your patience.
cc @fanboynz

1 Like

Hey, @Herr_F

I don’t have a login to test, does it autofill in Chrome?

1 Like

Hi @fanboynz. No, it doesn´t work on Chrome too.

Has it worked in any other browsers? Most bug reports will require a testcase for all users, banking sites are not easy to replicate without someone having a login.

Another option is the site to make forms more autofill friendly, which you could suggest to the site devs (maybe point them to this forum thread)

Sorry if there is no easy fix for this @Herr_F

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