Description of the issue: The ad notification is an ugly white box with a very small X to close it
How can this issue be reproduced?
1.Get an ad notification
Expected result:
It goes back to the old windows notification style that you can drag to close or click the big close button Brave Version( check About Brave):
Perhaps this might be some sort of setting on the OS level of Windows? I have windows 10 same brave update version as you and mine do not look like this. Edit, this could be due to dark mode? I think i remember hearing before if you have light mode enabled like mine, it shows ads as dark and the opposite if you have dark mode enalbed the ads show white
That is strange. Mine is set to same as windows and it still appears dark. Perhaps @fanboynz or @Mattches can shed some light pun intended. It has to be some sort of setting whether it be windows or brave related. My brave is up to date and on light mode as well as windows.
I received the ânewâ style ads for a time before they reverted back to the old style. I think it has to do with notifications being suppressed. Please ensure you have not disabled notifications in the browser. If youâre using Windows, ensure that âFocus assistâ is not on or is not interfering with the browserâs notifications.
Alternatively, you can access Brave:flags. There is a setting labeled âEnable Brave Ads custom notificationsâ That might modify what youâre looking for, but no guarantee it is. I think examining notification suppression is your best bet.
Checked anything that could block notifications and found nothing. However, Brave isnt showing up in windows 10 âNotifications & Actionsâ so I dont know if its enabled. The flags didnt work either. The style of notifications is the same as used on Chrome OS if that helps
Brave should be in the Notifications & Actions menu with âBannersâ permission specifically granted. This tells me it might be an OS issue. If you have already ensured Focus Assist is off and all other notification settings are in order, then you might need to look at installing Windows 10 updates or possibly reinstalling Brave. You can save yourself a lot of pain by installing the Beta or Nightly version of Brave and see if that version pops up in the Windows 10 Notifications & Actions menu. If it does not, then this is likely a Windows 10 issue. If it does appear in the menu, then itâs likely a browser issue and a reinstall of the main Brave browser might be in order (of course be careful to back up EVERYTHING including your BAT password).
Of course I cannot personally guarantee that backups will work. It depends on how much you want to fix this issue. YMMV.
@aawdwadaw,
What Windows OS are you using at this time? Youâre seeing this on the release build of Brave? Because youâre right â we did revert back to the old OS style notifications (for now, we will be moving to the new display eventually) so you should no longer be seeing the new notifciation-style.
That said, thatâs not what the new ad notifications look like. The new notifications we were testing looked like this:
Im on windows 10 pro 19042.1348. Brave still is not showing in my Notifications and Actions. I see the same style of ads when im in incognito mode but could it still be an extension issue?
@aawdwadaw,
Are ads still appearing this way for you? If so, would you be willing to hop on a call with me and one of our devs so we can screen share and hopefully get to the root of the issue?