When I go to https://www.adobe.com/express/ the page looks normal as before, but when I click Get Adobe Express free it’s supposed to go to a page with all sorts of options and tools. Instead starting about a week ago when I go to that page I get nothing but a black screen with two brackets. I tried this in another browser to make sure it was a browser issue and not an Adobe issue and the page works perfectly well in my other browser.
Hello @StopProcreatingPleas
Thank you for reaching us and I’m sorry to hear you are going through this. Have you updated to the latest Brave version? Additionally, please try to use a private tab to see if the issue persist.
Be waiting for your response!
Hi, yes I have the most up-to-date version of the Brave browser. Additionally, I have tried the privacy tab and I still get the same issue. I’ve also deleted my cookies. I’ve attached the latest screenshot of what I see now when I try to go to that page.
Eric
Hi again! @StopProcreatingPleas
Thanks for your reply we appreciate the details. Could you kindly try to install the Beta or Nightly version of Brave to see if the issue persist?
Be waiting for your response!
Hi,
I installed the Brave Beta and the issue is still persisting. I’ve attached a screenshot here for when I try to go to the Adobe Express page.
Eric
Hello @StopProcreatingPleas
Thanks for the information, I’ve shared this with our team and I’m waiting for further information on the matter. Once our team has answers, we will get back to you as soon as possible.
Have a great day!
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