Bug when trying to change payment method for Brave Talk

New Feature Feedback Brave Talk
1

I cannot change my payment method on my Brave Talk account. I encounter two bugs:

  1. When clicking “Edit payment”, it takes me to Stripe’s billing portal, but it shows “No current plans”.

  2. When I click “Add payment method” and enter my card information, it shows, “Your card was declined.” There is no further troubleshooting information provided. I called my bank and they don’t see any failed or declined transactions on their end.

I’m a developer and I’m familiar with Stripe. Will you please check your Stripe dashboard for my failed transaction and tell me what’s going on?

I don’t know how to DM you, but if you can see the email address on my account here, it’s the same one I’m trying to use in your Stripe portal.

Thanks!

2

Hello again, I still cannot enter my credit card. Your interface shows that it was declined. I called the bank and they show no declines on their end. Can you contact me directly so we can work out payment?