Bug: stuck on "Start using brave rewards" and missing rewards

Brave Rewards Rewards Support
1

Briefly describe your issue:
brave://rewards/ page is stuck on “Start using brave rewards” landing page. Clicking on the “Start using brave rewards” button opens a small window where I can show my uphold verified wallet balance. Rewards since August disappeared.

Clicking on settings closes the small window and redirects me back to the landing page.

brave_bug
brave_bug1920×1754 84.6 KB

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 11 22H2. Brave Version 1.45.123 Chromium: 107.0.5304.110 (Build officiel) (64 bits)
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
In 2020
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
France, Europe
Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes

2

I am having this exact issue also

3

@Mattches @steeven @SaltyBanana please look into this.

4

Hi @xoxo @gavinthebad Welcome to Community :wave:

We are aware of the issue and there will be a hotfix being released shortly.
Keep an eye out for an browser update!

1 Like
5

@SaltyBanana

The bug is fixed for me :slight_smile: ! However BAT earned in previous months not recovered

6

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