Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
When on an iphone running iOS14, if you do a long press on a screen and selected “Edit Home Screen” to put the phone into the edit mode, the Brave Browser app will turn into a blank square with the default no image look to it. It will also become unusable when trying to click on it. If you repeat this process and go back into “Edit Home Screen” mode for a second time, it will revert to normal. This can be repeated over and over again.
How can this issue be reproduced?
- Long press on an iPhone running iOS14.
- Selected “Edit Home Screen”
- Exit out of edit mode and notice that the Brave browser app icon is no longer usable
Expected result:
This should not cause the application to be unusable.
Brave Version( check About Brave):
1.19.02
Mobile Device details
iphone 11 Pro running iOS14
Additional Information:
This is a bug that can be reproduced consistently. It is interesting that it is possible to “undo” the bugs effects by repeating the process after the app icon has become affected. Please see attached screenshot to understand what I mean when I say that the app becomes unusable.
