When I click on brave icon the browser starts to open but crashes immediately.
Mac OS 10.15.1 Brave Version 78.0.70.123
Description of the issue:
Steps to Reproduce (add as many as necessary): 1. 2. 3.
Actual Result (gifs and screenshots are welcome!):
Expected result:
Reproduces how often:
Operating System and Brave Version(See the About Brave page in the main menu):
Additional Information:
Can you try with the latest release v1.0? And see if it’s still happens.
Just installed latest version and crashed immediately.
Tried opening with Terminal and crashes immediately giving this…Last login: Sun Nov 17 10:05:18 on ttys000
peter@Peters-iMac ~ % /Applications/Brave\ Browser.app/Contents/MacOS/Brave\ Browser ; exit;
[34759:75011:1117/131146.570790:ERROR:rewards_service_impl.cc(198)] Failed to read file: /Users/peter/Library/Application Support/BraveSoftware/Brave-Browser/Default/ledger_state
[34765:775:1117/131146.588142:ERROR:ledger_impl.cc(102)] Failed to initialize wallet
[1117/131147.001776:WARNING:process_memory_mac.cc(93)] mach_vm_read(0x7ffee076e000, 0x2000): (os/kern) invalid address (1)
[1117/131147.117136:WARNING:system_snapshot_mac.cc(42)] sysctlbyname kern.nx: No such file or directory (2)
[1117/131147.129517:WARNING:crash_report_exception_handler.cc(239)] UniversalExceptionRaise: (os/kern) failure (5)
zsh: illegal hardware instruction /Applications/Brave\ Browser.app/Contents/MacOS/Brave\ Browser
[Process completed]
I’m also experiencing this issue. Just downloaded today and cannot even launch the browser; crashed immediately.
@housebound @c0nd3stav3l,
Is this your first time installing/running the browser? If you don’t have any data you specifically would like saved (or haven’t yet exported), please try to remove the browser and it’s related data and then reinstall. Let me know if the problem persists after reinstalling.
Note that you’ll have to move the .app to the trash, the icon, and the data found in /Users/peter/Library/Application Support/BraveSoftware/Brave-Browser/
Thank you for your reply. Unfortunately the problem still persists
The problem only started when I upgraded to Mac OS Catalina and I have used Brave for a long time.
I have the same problem. I’ve been using 1.0 Brave for some time, then I upgraded to Catalina and it started crashing. I tried removing both the Brave.app and the Application Support folder, it still crashes. I also tried Brave Browser Nightly, it crashes immediately after start up.
same issue,
brave version 1.1.20
MacOS: Catalina 10.15.2
have been facing this issue just today…tried installing brave again but the issue persists…
kindly help!
Same issue here.
Brave Version: 1.1.23
MacOS Catalina: 10.15.2
Brave worked perfectly for weeks. After upgrading the the latest version of the MacOS, Brave will no longer open. I’ve removed Brave, cleared data, restarted and cleaned memory. Brave still continues to crash. I’d be happy to share a crash log if it would be beneficial.
@drkb,
Yes – crash logs are very helpful. You can also enable automatic crash reporting as well. Can you check and see if you get a different result when trying to launch Chrome and/or a different Chromium based browser?
@Mattches Confirmed, I switched back over to Chrome without any issues. I will PM you the latest crash log.
@drkb,
Thank you for the information – I’ll forward this to the devs right away. Hope to have more information for you soon.
Appreciate your patience.
Hi @Mattches,
Any news yet? Do you know if there any nightly build that has a fix for this?
Thanks!
So this app just doesn’t work, eh? Cool feature.
@dfineout @c0nd3stav3l,
There could be a lot of things causing the crash. Neither of you have provided any details or information surrounding the issue to help in diagnosing. Please see my post assisting another user with this issue for steps to try and resolve the issue:
Thanks, I’ll check out the suggestions there. If I’m still having issues I’ll send you crash logs.
I mentioned that brave has been crashing every time i launch it and I’m desperate for my bookmarks as all my research is in it for a start up I’m in the middle of launching but my post has been ignored for two days now, while this one got 18 replies. I also directly wrote to @Mattches (twice now) and no direct message reply. So what’s up with that? If I’m posting something in the wrong way maybe just let me know so I can rectify it and not just be ignored. Thanks.