Browser problem now with choosing media to upload

Browser Support
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**Hello. My browser has recently changed when I select ‘upload file’ on a website so that it doesn’t show the ‘browse’ option in the media picker when I click the three dots in the upper right. It also doesn’t include all the picture folders on the phone and nothing from the sd card. The ‘cloud media app’ thing is new and showed up when it stopped working. Any help?

Screenshot_20250210_163158_Photos & videos
Screenshot_20250210_163158_Photos & videos1080×2340 113 KB

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Using Android 14 and brave 1.74.51.

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@Jdtnicholson so I think in the picture you’re showing it is on albums. If you click where it says photos does that change anything?

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@Saoiray Clicking photos shows the photos in the listed albums…

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I am experiencing the same problem as @Jdtnicholson.
I used to tap the three dots and choose media files via “browse”. This option is missing now, I noticed it today. I restarted my phone and checked for updates in PlayStore.
I am using Android 14 + Brave 1.75.175, Chromium 133.0.6943.54

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@Jdtnicholson okay, wasn’t sure if the hamburger menu would change after doing that.

Let me tag in @Mattches to see if he or any of the devs can check If they can replicate the issue.

Can you also confirm if this happens on all websites, including here on community.brave.com or if you’re seeing it only on particular websites? Provide a specific link for the primary location you’re experiencing this.

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In the meanwhile, to share from ChatGPT which touched on some things I wasn’t thinking about:

Yes, it sounds like the person’s default file picker or media selection interface has changed—possibly due to a system update or a new app taking over as the default file picker. Here are some troubleshooting steps they can try:

  1. Check Default Apps

  • Go to Settings > Apps > Default Apps (or Manage Apps depending on the phone model).

  • Look for an option related to File Picker, Media Picker, or Documents UI and check if a new app (like “Cloud Media App”) has been set as default.

  • If so, change it back to the system default or a preferred file manager.

  1. Clear Defaults & Reset File Picker

  • Go to Settings > Apps > [Cloud Media App] (or whatever app appears when selecting files).

  • Tap Clear Defaults and Clear Cache/Data.

  • Try uploading again and see if the old picker returns.

  1. Check Storage Permissions

  • Some updates may have restricted file access.

  • Go to Settings > Apps > [File Picker or Browser] > Permissions and ensure it has access to all files and storage.

  1. Try a Different Browser
  • Check if browsers (like Chrome) handle file uploads differently.
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I’m not sure I understand the issue here and I don’t see any images of the browser or any URLs being referenced here — it seems like there is an issue with the Gallery/album app on your Android devices?

Can someone please provide me with a more detailed explanation of what is happening? Ideally, if anyone can provide steps to reproduce the issue so I can test it, that’d be great.

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I just updated Brave. It’s now working again as usually.
Version Brave 1.75.178, Chromium 133.0.6943.98

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@Saoiray I updated the broswer and there was no change. I looked and there is no default media picker option available. I went to permissions and added photo and video and it started working as normal. I may have tried that at the beginning and it didn’t work. Anyway thanks it’s working again. :+1:t2: I did also try using the duckduckgo browser while brave was not working and it handled the ‘browse’ in file upload with no problem.