Browser is responsive only unto the bookmark bar the rest is unresponsive

Browser is only responsive upto the bookmarks bar. Anything below that is unclickable and unselectable

Actual Result (gifs and screenshots are welcome!): Nothing is clickable below the bookmark bar. Can’t even drag and select from the mouse.

Expected result:

Reproduces how often: Constantly. won’t work even after restart. tried creating another profile also. still the same result.

Operating System and Brave Version: MacOS Big sur 11.4. Brave version 1.27.109

Additional Information:

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Please help me solve this as I cannot even access my passwords to work. @Mattches @Aa-ron

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Brave Support will probably want to know:

  • Extensions that you have installed

  • Test the Brave Browser when in Private Mode, and when NOT so

  • CPU usage - see /Applications/Utilities/Activity Monitor

Meanwhile, Clear DNS cache on your Mac:

URL: brave://net-internals/#dns

Click on “Clear host cache”

Clear browser cache on your Mac:

URL: brave://settings/clearBrowserData

Select Basic

Set Time range to “All time”

ENABLE all three:

  • Browsing history
  • Cookies and other site data
  • Cached images and files

Click on the “Clear data” button

On your Mac, go to:

/Users/your_shortname/Library/Caches/

and move the “com.brave.Browser” folder to the Trash

Quit everything and Restart your Mac

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Going into private mode solved it. Thank you for the help! :slight_smile:

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@tmfk,
So the browser works in private mode, but were you able to get normal/standard windows to function properly as well?

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