Browser Crashing randomly (when not in focus) and crashing on start-up


Description of the issue:

The browser crashes when not the focused tab (although it may also occur while in focus but it hasn’t for me yet). Additionally, when trying to restart the browser, it’ll crash between 1 and 4 times before opening properly). So far it’s crashed 21 times in 4 hours, vs 11 times in 2 years before this.
An example of the crash log is below:

How can this issue be reproduced?

  1. launch browser
  2. switch focus to another application
  3. wait for an amount of time

Expected result:
browser runs without interruption

Brave Version( check About Brave):
version 1.78.102
Additional Information:
Opening a couple of random crash report gives “The thread tried to read from or write to a virtual address for which it does not have the appropriate access.” as the exception information.

@Ailith

How do I manually submit crash reports?

https://support.brave.com/hc/en-us/articles/22281484910221-How-do-I-manually-submit-crash-reports

After you click the “Send Now” button, return to brave://crashes and gather up the Crash ID numbers. Post the numbers, here, in a new reply.

1 Like

It’s missing 4 but here they are from oldest to newest:
408fe400-b1e5-da0d-0000-000000000000
de5be700-b1e5-da0d-0000-000000000000
aa42e500-b1e5-da0d-0000-000000000000
6a94e500-b1e5-da0d-0000-000000000000
fbb7d500-b1e5-da0d-0000-000000000000
c442e500-b1e5-da0d-0000-000000000000
2e90e400-b1e5-da0d-0000-000000000000
e042e500-b1e5-da0d-0000-000000000000
c96de400-b1e5-da0d-0000-000000000000
699ee700-b1e5-da0d-0000-000000000000
d69ee400-b1e5-da0d-0000-000000000000
206ee400-b1e5-da0d-0000-000000000000
8ba6db00-b1e5-da0d-0000-000000000000
e69ee400-b1e5-da0d-0000-000000000000
3c3fe800-b1e5-da0d-0000-000000000000
476ee400-b1e5-da0d-0000-000000000000
24f3e400-b1e5-da0d-0000-000000000000
a494e500-b1e5-da0d-0000-000000000000
139fe400-b1e5-da0d-0000-000000000000
8f6ee400-b1e5-da0d-0000-000000000000
4a3fe800-b1e5-da0d-0000-000000000000
c394e500-b1e5-da0d-0000-000000000000
5cf3e400-b1e5-da0d-0000-000000000000
51eee300-b1e5-da0d-0000-000000000000
6ef3e400-b1e5-da0d-0000-000000000000
533fe800-b1e5-da0d-0000-000000000000

@Mattches

OP has Crash IDs

Browser Crashing randomly (when not in focus) and crashing on start-up - #3 by Ailith

@Ailith thanks for sending, forwarding to the team for review.

Just to confirm, this was not an issue for you before updating to 1.78.102? Have you added any new extensions?

It was only an issue starting May 17th (I’m not sure when I last updated, but presumably not during the series of crashes). I also haven’t added any new extensions. However, I haven’t gotten a single crash yet today, so it might’ve fixed itself with the classic turn it off and wait 5 minutes technique.

@Ailith thanks for the update. Was going to say it looks like it may be an issue with one of your extensions. Let me know if the crashing re-occurs.

1 Like

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