Browser crashing after being opened after 10-30 seconds every time it is launched

Uploaded Crash Report ID 6ebd399ed92d47ab (Local Context: 4b575639-8359-4ff0-819c-8457166173a1)

Crash report captured on Sunday, September 22, 2019 at 1:34:54 PM, uploaded on Tuesday, September 24, 2019 at 9:29:11 AM

Uploaded Crash Report ID f6404ee419cf2673 (Local Context: 80e20f06-1d6c-4553-b963-68c67b536043)
Crash report captured on Tuesday, September 17, 2019 at 12:00:44 PM, uploaded on Tuesday, September 24, 2019 at 9:29:02 AM

Crashes are now happening on all my machines with the following version:
Version 0.68.140 Chromium: 77.0.3865.90 (Official Build) (64-bit)

i did not have sync active, as it never worked as intended and i always ended up in duplicate bookmarks.

I activated now crash reports sending for all my computers and you will receive around 90 crash reports.

The issue happens 90% of cases on youtube and google search.

The most frequent way to reproduce it is when i am doing the following:

  1. open 2 browser tabs in separate windows.
  2. both are on youtube (one is at the home screen where you see recommendations) the otherone plays a video.
  3. click on the youtube tab that shows the recommendations multiple times on the youtube logo (creates a page refresh and loads the latest recommendations).
  4. doing this procedure over and over again my browser (brave) crashes (NO SYNC ACTIVE)

sometimes it takes 5min sometimes it takes 20min to crash… and it crashes at the point when i click on the youtube logo at the top left corner.

Hope this helps you, currently i have to switch to chrome again, as it is currently too annoying and there is no timeline / estimation or even an answer that someone is working on it.

PS: Yes i did just register to post this, that should show how bad those crashes are and how often.

1 Like

Same here Version 0.68.140 Chromium: 77.0.3865.90 (Official Build) (64-bit), but I have sync active.

After crash and restart of browser, my bookmarks were quadrupled.

This happened repeatedly on my Windows 8.1 Pro PC.
It never happened (that I recall) on my Windows 7 Home PC.
I also have a Windows 10 Home PC, but rarely use Brave on it. But I tried it there (actually, here) about 15 minutes ago, though, and Brave crashed there, too.

On Win 10, I didn’t see the problem again after toggling Sync Settings > Bookmarks.
On Win 8.1, I did see it again after toggling. But then I tried turning Sync Settings > Bookmarks OFF, doing a Settings > Privacy > “Clear browsing data” (for everything except for Cookies, Passwords, and Site Settings), restarting Brave, and then turning Sync Settings > Bookmarks back ON. That seems to have fixed it there.

  • Russell Johnson
    Software Tester

Just a reminder for anyone here that this issue is known and currently being addressed by the team. We’re very sorry for the inconvenience and intend to have this resolved as soon as possible. Thank you for your patience.

If you’re experiencing frequent crashes, please:

  1. Try disabling Brave Sync if the device you’re experiencing crashes on is part of a Sync chain.
  2. Either enable automatic crash reports or submit them manually (you can do this from brave://crashes) to give devs as much data as possible.
  3. Post your crash report IDs here in this thread – this allows devs to look at the conditions surrounding your specific crash.

I’m experiencing constant crashes within a minute or two after launching Brave, no user actions are needed, I open the browser, do nothing but wait, and the browser crashes. This started happening this Monday, September 23rd. Re-installing Brave, disabling bookmark sync, removing the browser user, clearing browser data as suggested by Russell does not help.

OS: macOS Mojave 10.14.6
Brave: Version 0.68.140 Chromium: 77.0.3865.90 (Official Build) (64-bit)
Macbook Pro 13inch (2018)

Weirdly, this does not happen with Brave Beta on the same system (version 0.70.100 Chromium 77.0.3865.90 (Official Build) beta (64bit)). Also, this does not happen with older Macbook Pro 13inch (early 2015) with exact same os version and browser version.

I have set automatic crash reporting on. Accessing brave://crashes shows just unsent crash reports. When I click send now it states that the crash reports are not yet uploaded. After the next crash, or restarting the browser seems that the list is somehow cleared, and some new (or old) unset reports are shown, so I can not send a list of uploaded crash report IDs.

If it is of any help, below a screenshot of some of the unsent crash reports:

This is from the macOS crash details. Had to cut some pieces out to fit into the message.

Process:               Brave Browser [25820]
Path:                  /Applications/Brave Browser.app/Contents/MacOS/Brave Browser
Identifier:            com.brave.Browser
Version:               77.0.68.140 (68.140)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Brave Browser [25820]
User ID:               501

Date/Time:             2019-09-25 13:26:52.161 +0300
OS Version:            Mac OS X 10.14.6 (18G95)
Report Version:        12
Bridge OS Version:     3.6 (16P6571)
Anonymous UUID:        F6A275A3-7440-D680-3D1F-313D4CBD7D48


Time Awake Since Boot: 530 seconds

System Integrity Protection: enabled

Crashed Thread:        22  Chrome_SyncThread

Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       0x0000000000000002, 0x0000000000000000

Thread 0:: CrBrowserMain  Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	0x00007fff6a8e822a mach_msg_trap + 10
1   libsystem_kernel.dylib        	0x00007fff6a8e876c mach_msg + 60
2   com.apple.CoreFoundation      	0x00007fff3e85e1ee __CFRunLoopServiceMachPort + 328
3   com.apple.CoreFoundation      	0x00007fff3e85d75c __CFRunLoopRun + 1612
4   com.apple.CoreFoundation      	0x00007fff3e85cebe CFRunLoopRunSpecific + 455
5   com.apple.HIToolbox           	0x00007fff3dabc1ab RunCurrentEventLoopInMode + 292
6   com.apple.HIToolbox           	0x00007fff3dabbee5 ReceiveNextEventCommon + 603
7   com.apple.HIToolbox           	0x00007fff3dabbc76 _BlockUntilNextEventMatchingListInModeWithFilter + 64
8   com.apple.AppKit              	0x00007fff3be5479d _DPSNextEvent + 1135
9   com.apple.AppKit              	0x00007fff3be5348b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1361
10  com.brave.Browser.framework   	0x00000001057c5fe0 0x102e18000 + 43704288
11  com.brave.Browser.framework   	0x0000000105c23eba 0x102e18000 + 48283322
12  com.brave.Browser.framework   	0x00000001057c5f14 0x102e18000 + 43704084
13  com.apple.AppKit              	0x00007fff3be4d5a8 -[NSApplication run] + 699
14  com.brave.Browser.framework   	0x0000000105c2f2ac 0x102e18000 + 48329388
15  com.brave.Browser.framework   	0x0000000105c2ddd8 0x102e18000 + 48324056
16  com.brave.Browser.framework   	0x0000000105c80098 0x102e18000 + 48660632
17  com.brave.Browser.framework   	0x0000000105c53c77 0x102e18000 + 48479351
18  com.brave.Browser.framework   	0x00000001057cacf7 0x102e18000 + 43724023
19  com.brave.Browser.framework   	0x0000000103b1655b 0x102e18000 + 13624667
20  com.brave.Browser.framework   	0x0000000103b18072 0x102e18000 + 13631602
21  com.brave.Browser.framework   	0x0000000103b1389a 0x102e18000 + 13613210
22  com.brave.Browser.framework   	0x000000010571514c 0x102e18000 + 42979660
23  com.brave.Browser.framework   	0x0000000105714e7e 0x102e18000 + 42978942
24  com.brave.Browser.framework   	0x0000000107f91da9 0x102e18000 + 85433769
25  com.brave.Browser.framework   	0x0000000105714474 0x102e18000 + 42976372
26  com.brave.Browser.framework   	0x0000000102e1ae7b ChromeMain + 187
27  com.brave.Browser             	0x0000000102dc5914 main + 372
28  libdyld.dylib                 	0x00007fff6a7b33d5 start + 1

...

Thread 22 Crashed:: Chrome_SyncThread
0   com.brave.Browser.framework   	0x0000000105c22e9b 0x102e18000 + 48279195
1   com.brave.Browser.framework   	0x000000010790ae7c 0x102e18000 + 78589564
2   com.brave.Browser.framework   	0x00000001078b35d6 0x102e18000 + 78230998
3   com.brave.Browser.framework   	0x000000010789b6a8 0x102e18000 + 78132904
4   com.brave.Browser.framework   	0x00000001078a2c9c 0x102e18000 + 78163100
5   com.brave.Browser.framework   	0x00000001078a24f8 0x102e18000 + 78161144
6   com.brave.Browser.framework   	0x00000001078a2412 0x102e18000 + 78160914
7   com.brave.Browser.framework   	0x00000001078a0026 0x102e18000 + 78151718
8   com.brave.Browser.framework   	0x00000001078c818e 0x102e18000 + 78315918
9   com.brave.Browser.framework   	0x00000001078c7f41 0x102e18000 + 78315329
10  com.brave.Browser.framework   	0x00000001078c5c4f 0x102e18000 + 78306383
11  com.brave.Browser.framework   	0x00000001078c6ea2 0x102e18000 + 78311074
12  com.brave.Browser.framework   	0x0000000105c6fc4f 0x102e18000 + 48593999
13  com.brave.Browser.framework   	0x0000000105c7f83d 0x102e18000 + 48658493
14  com.brave.Browser.framework   	0x0000000105c7f5c8 0x102e18000 + 48657864
15  com.brave.Browser.framework   	0x0000000105c2dc69 0x102e18000 + 48323689
16  com.brave.Browser.framework   	0x0000000105c80098 0x102e18000 + 48660632
17  com.brave.Browser.framework   	0x0000000105c53c77 0x102e18000 + 48479351
18  com.brave.Browser.framework   	0x0000000105c9f014 0x102e18000 + 48787476
19  com.brave.Browser.framework   	0x0000000105cd26e7 0x102e18000 + 48998119
20  libsystem_pthread.dylib       	0x00007fff6a9a72eb _pthread_body + 126
21  libsystem_pthread.dylib       	0x00007fff6a9aa249 _pthread_start + 66
22  libsystem_pthread.dylib       	0x00007fff6a9a640d thread_start + 13

...

Thread 22 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x000070001db54848  rcx: 0x000000010b72d670  rdx: 0x0000000000000000
  rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x000070001db54d30  rsp: 0x000070001db54800
   r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000100000000  r11: 0x0000000000000000
  r12: 0x000070001db54848  r13: 0x000070001db54d48  r14: 0x000070001db54d40  r15: 0x000070001db54d50
  rip: 0x0000000105c22e9b  rfl: 0x0000000000000246  cr2: 0x000000010b75f000
  
Logical CPU:     6
Error Code:      0x00000000
Trap Number:     3


Binary Images:
       0x102dc4000 -        0x102dedfff +com.brave.Browser (77.0.68.140 - 68.140) <23943331-2E39-3768-92FB-03F9DC789C39> /Applications/Brave Browser.app/Contents/MacOS/Brave Browser
       0x102e18000 -        0x10b0b2fb7 +com.brave.Browser.framework (77.0.68.140 - 68.140) <1A7EBEBB-833F-30F4-857C-4A598FE5ECCD> /Applications/Brave Browser.app/Contents/Frameworks/Brave Browser Framework.framework/Versions/77.0.68.140/Brave Browser Framework
       0x10bc40000 -        0x10bc9dfff +libchallenge_bypass_ristretto.dylib (0) <7C1294C8-7F6A-373F-B36F-54010FBC71BE> /Applications/Brave Browser.app/Contents/Frameworks/Brave Browser Framework.framework/Versions/77.0.68.140/Libraries/libchallenge_bypass_ristretto.dylib
       0x10bcc5000 -        0x10bf8cfff +libadblock.dylib (0) <E7D1D5E7-C73C-3CE1-A7FA-E9F8808C4523> /Applications/Brave Browser.app/Contents/Frameworks/Brave Browser Framework.framework/Versions/77.0.68.140/Libraries/libadblock.dylib
       0x10f7aa000 -        0x10f7ad047  libobjc-trampolines.dylib (756.2) <5795A048-3940-3801-90CE-33D1B1AF81F4> /usr/lib/libobjc-trampolines.dylib
       0x110dc7000 -        0x110e09fff +org.sparkle-project.Sparkle (1.18.1 6-gc0759cce - 1.18.1) <19655DFF-629B-37BC-BFA8-420184ECBC85> /Applications/Brave Browser.app/Contents/Frameworks/Brave Browser Framework.framework/Versions/77.0.68.140/Frameworks/Sparkle.framework/Sparkle

...

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 222
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=620.2M resident=0K(0%) swapped_out_or_unallocated=620.2M(100%)
Writable regions: Total=445.1M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=445.1M(100%)
 
                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Accelerate framework               256K        2 
Activity Tracing                   256K        1 
CG backing stores                 2040K        5 
CG image                            32K        4 
CoreAnimation                       92K        9 
CoreGraphics                         8K        1 
CoreImage                           36K        5 
CoreUI image data                  488K        7 
CoreUI image file                  424K        5 
Dispatch continuations            16.0M        1 
Foundation                          24K        2 
IOKit                             25.9M        9 
IOSurface                          216K       20 
Image IO                            68K        5 
Kernel Alloc Once                    8K        1 
MALLOC                           183.9M      132 
MALLOC guard page                   32K        7 
Mach message                       116K       15 
Memory Tag 242                      12K        1 
PROTECTED_MEMORY                     4K        1 
STACK GUARD                       56.1M       29 
Stack                            194.2M       57 
VM_ALLOCATE                         72K        8 
__DATA                            45.3M      329 
__FONT_DATA                          4K        1 
__LINKEDIT                       226.0M        9 
__TEXT                           394.2M      329 
__UNICODE                          564K        1 
mapped file                      120.8M       64 
shared memory                     43.3M       46 
===========                     =======  ======= 
TOTAL                              1.3G     1106 

Model: MacBookPro15,2, BootROM 220.270.99.0.0 (iBridge: 16.16.6571.0.0,0), 4 processors, Intel Core i7, 2,7 GHz, 16 GB, SMC 
Graphics: kHW_IntelIrisGraphics655Item, Intel Iris Plus Graphics 655, spdisplays_builtin
Memory Module: BANK 0/ChannelA-DIMM0, 8 GB, LPDDR3, 2133 MHz, SK Hynix, -
Memory Module: BANK 2/ChannelB-DIMM0, 8 GB, LPDDR3, 2133 MHz, SK Hynix, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x7BF), wl0: Mar 28 2019 19:17:52 version 9.137.9.0.32.6.34 FWID 01-36f56c94
Bluetooth: Version 6.0.14d3, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.1 Bus
USB Device: USB2.0 Hub
USB Device: USB-C Digital AV Multiport Adapter
USB Device: 4-Port USB 2.0 Hub
USB Device: 4-Port USB 2.0 Hub
USB Device: 4-Port USB 3.0 Hub
USB Device: 4-Port USB 3.0 Hub
USB Device: USB 10/100/1000 LAN
USB Device: USB3.0 Hub
USB Device: iBridge Bus
USB Device: iBridge DFR brightness
USB Device: iBridge Display
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Headset
USB Device: iBridge ALS
USB Device: iBridge FaceTime HD Camera (Built-in)
USB Device: iBridge
Thunderbolt Bus: MacBook Pro, Apple Inc., 41.2
Thunderbolt Bus: MacBook Pro, Apple Inc., 41.2

Note: seems like removing this folder and restarting the browser resolved the issue for me:
/Users/<username>/Library/Application Support/BraveSoftware/Brave-Browser

0b582aad268e502b

Uploaded Crash Report ID 0b582aad268e502b (Local Context: d2775dd4-02cc-4ee1-94fc-5d395d8aa029)

Crash report captured on Friday, September 27, 2019 at 8:55:02 AM, uploaded on Friday, September 27, 2019 at 8:56:11 AM

Also confirming that disabling sync for bookmarks (no need to leave the sync chain) stops the crashing.

Same here. Mac OSX 10.14.6 (18G103)

Sadly i am experiencing the same issue with brave Version 0.68.142 Chromium: 77.0.3865.90 (Official Build) (64-bit) crashing after about 15-30 seconds and having to end task it.
I have automatic crash reporting enabled, but i never see any crash reports in there, i have also tried to disable bookmark sync
and leaving the sync chain entirely, but it is stilll crashing consistently, apologies for not being able to provide any logs, but there
simply are none as far as i can see.

Having the same continuous problems:

Uploaded Crash Report ID 587ef70e7772511b (Local Context: 3bf2d2d6-79e7-4f35-bd83-961faf2a84da)

Crash report captured on Thursday, 3 October 2019 at 14:40:27, uploaded on Thursday, 3 October 2019 at 14:41:54

Uploaded Crash Report ID fbe1108f218c5792 (Local Context: 7885d84a-126d-458f-b7c1-89066dbd31e2)

Crash report captured on Thursday, 3 October 2019 at 14:18:16, uploaded on Thursday, 3 October 2019 at 14:40:29

Uploaded Crash Report ID 369da7f0f9c0b63d (Local Context: 4383429c-ba83-4934-a431-6103f5273266)

Crash report captured on Wednesday, 2 October 2019 at 22:22:12, uploaded on Thursday, 3 October 2019 at 14:40:28

Uploaded Crash Report ID 7c44cd4e14c40f03 (Local Context: 3b87c541-8ad3-405f-b3b0-4fd1c8058916)

Crash report captured on Wednesday, 2 October 2019 at 21:22:05, uploaded on Thursday, 3 October 2019 at 14:40:27

Uploaded Crash Report ID f9b2bb362631933b (Local Context: 4d218f82-439a-4af3-b954-284370e33d5b)

Crash report captured on Sunday, 29 September 2019 at 14:42:35, uploaded on Thursday, 3 October 2019 at 14:40:27

Uploaded Crash Report ID 156db81d7417c34d (Local Context: 8dfd6756-c41a-4a4c-a9d6-236ca649f6fd)

Crash report captured on Sunday, 29 September 2019 at 14:42:35, uploaded on Thursday, 3 October 2019 at 14:40:28

Uploaded Crash Report ID d26a32dcee44e0c5 (Local Context: b484bffb-a059-4543-8c45-52a71578d87b)

Crash report captured on Sunday, 29 September 2019 at 14:42:35, uploaded on Thursday, 3 October 2019 at 14:40:29

Uploaded Crash Report ID e129726da53cd38e (Local Context: 7d3d4b71-ad98-4c89-a019-8b9fe7b1d1d3)

Crash report captured on Sunday, 29 September 2019 at 14:42:34, uploaded on Thursday, 3 October 2019 at 14:40:27

Uploaded Crash Report ID 6d43a0a33e29d285 (Local Context: 7386a079-6e75-468e-82d7-695c4d381cd2)

Crash report captured on Sunday, 29 September 2019 at 14:42:34, uploaded on Thursday, 3 October 2019 at 14:40:29

Uploaded Crash Report ID 7aed3471d46f002e (Local Context: f94c021b-cc23-494c-990d-2b860d3bcbea)

Crash report captured on Sunday, 29 September 2019 at 14:41:08, uploaded on Thursday, 3 October 2019 at 14:40:29

Uploaded Crash Report ID 21c818cabd2b4b2a (Local Context: b67da9d9-1b3d-4dfb-94e2-c62cb158e3a1)

Crash report captured on Friday, 27 September 2019 at 10:37:37, uploaded on Thursday, 3 October 2019 at 14:40:27

Uploaded Crash Report ID 4078705129236cbe (Local Context: b6137f93-f902-44b3-bb5c-7128e4ba2c55)

Crash report captured on Thursday, 26 September 2019 at 22:35:07, uploaded on Thursday, 3 October 2019 at 14:40:28

Uploaded Crash Report ID 55781f959cd5af2f (Local Context: 71317a14-c09a-46a9-845a-4b25275e9509)

Crash report captured on Thursday, 26 September 2019 at 22:32:48, uploaded on Thursday, 3 October 2019 at 14:40:29

Uploaded Crash Report ID 4a38cacf5fa9d21e (Local Context: 46cabfc0-e815-43de-9b03-fd4ba75d2162)

Crash report captured on Thursday, 26 September 2019 at 19:11:27, uploaded on Thursday, 3 October 2019 at 14:40:28

Uploaded Crash Report ID 0cde25305a1600c7 (Local Context: 2f13fd65-d185-4a86-b138-a4926ea2f2a9)

Crash report captured on Thursday, 26 September 2019 at 19:09:38, uploaded on Thursday, 3 October 2019 at 14:40:27

Guys, why no updates?
You are making it impossible to rely on Brave for professional use, especially because of the lack of communication.

Or maybe I’m not aware of the channel where you communicate on the issue?

1 Like

Is any update on the go?

Come on guys, please send some updates our way!!
Is it safe to enable sync again?

I don’t get it why you keep everybody in the dark. Or maybe I don’t have the right source of info? Can you give a pointer where it’s located?

1 Like