Description of the issue:
When I click on the “verify wallet” button within the brave rewards pulldown, the button turns blue, but does not actually do anything (worked fine on desktop)
How can this issue be reproduced?
Open brave widget
2.push “verify wallet” button
No response beyond change in colour
Expect result is to link the wallet to my existing uphold account. To open a new tab, or ask to sign in, or something.
Brave Version( check About Brave):
Brave 1.21.77 chromium 89.0.4389.90
Mobile Device details
Android valaxy tab S3
It looks to me like a visual programing error where you have two buttons (button shape and text) overtop of each other, but the top one is not the one with the link and was intended to be underneath the text button, for effect.
Edit: I’m not 100% sure if **this matters or not for Android when claiming, @siriusng2…
@mneilgri is a Creator, so it’s a little different for them. I think Creators also don’t start receiving payout til about a week after non-Creators. @mneilgri, if Support doesn’t reply to your topic this week, I would make a new one under
Concerning the Uphold support in my country, I’m confident it is, as I have a verified account that I can use with Brave for Windows, and Brazil is not in that list of non-supported countries, so I don’t think it would really matter whether that affects me claiming or not.
Thanks for the tip to make a new topic/bump an old one. Will do that if support doesn’t reply here.
Payout is currently processing, too. This was posted yesterday:
Have a read through it, check your setup is all right, and just wait a bit - it can take up to several days to process all. Support should post any updates to it, too.
If your problem persists after processing has ended (when the icon changes to red, I believe), you can follow the instructions about contacting Support in the second half of that post.
*So, I think trying to interact with any kind of claiming/ connecting, is best left to wait til this process completes first.
Sorry for the late reply. I passed a safetynet test, so that’s not it. I’m in Canada, so region shouldnt be an issue. Furthermore, I have no issue on my desktop, only my tablet. And I’m able to log in to uphold directly, just not able to verrify my tablet brave wallet. Hitting the verify button simply has no effect
It seems very likely, and unfortunately, that you’re being affected by a known issue with BAT not porting to Uphold. Support has been working to fix this, but no news yet. You can monitor for any updates on it here:
You could try the fix in the first post on that thread (with the latest version, of course), it has worked for some…
I’m not sure that’s the same issue. My issue seems to be with actually connecting my brave wllet with uphold in the first place. I’ve done it on windows, but cant do it on my android tablet. The issue looks very similar to, when I was learning visual basic programming (way back in school), if I created a button with on press visual changes, but the link in the code of what to do was broken. I can push the verify button, it visuaaly responds to me pushing the verify button (by changing blue), just nothing happens from there. No popup to sign in to uphold like i would expect.
Well, the 25 bat limit is likely the issue, then. That said, i’m not getting the pop-up. I also somehow managed to verrify my wallet on my desktop with less than 25 BAT, but i suppose I should be greatful for that glitch in my favour.
Ok. Then that certainly explains it. This issue is resolved, more or less (I didnt get the popup. My images above show as much. The one with the blue “verify” is me pushing the button with no popup. But that’s trivial). Thanks again for your time.