Brave wallet UI won't load - can't see balances or sign transactions (Ubuntu 20.04.2)

Description of the issue:
When navigating to brave://wallet, the UI won’t load. The same thing happens when I’m trying to sign transactions - I can’t because it’s just a grey screen.

I have tried clearing cache/cookies/restarting Brave/restarting computer. I haven’t yet tried reinstalling Brave, but would like to avoid it if possible.

Steps to Reproduce (add as many as necessary): 1. 2. 3.

  1. Customize and control Brave > Crypto Wallets
  2. Enter wallet password

Actual Result (gifs and screenshots are welcome!):
A blank screen is presented along with the following console error:

Uncaught (in promise) TypeError: Cannot destructure property 'balance' of 'q[D]' as it is undefined.
    at Function.O.balance [as mapToProps] (ui.js:1)
    at n (ui-libs.js:1)
    at Function.n.mapToProps (ui-libs.js:1)
    at n (ui-libs.js:1)
    at ui-libs.js:1
    at ui-libs.js:1
    at Object.useMemo (ui-libs.js:1)
    at useMemo (ui-libs.js:1)
    at S (ui-libs.js:1)
    at ha (ui-libs.js:1)
    at Qa (ui-libs.js:1)
    at $a (ui-libs.js:1)
    at Xa (ui-libs.js:1)
    at ju (ui-libs.js:1)
    at kl (ui-libs.js:1)
    at Rl (ui-libs.js:1)
    at xl (ui-libs.js:1)
    at ml (ui-libs.js:1)
    at is (ui-libs.js:1)
    at ui-libs.js:1
    at Sl (ui-libs.js:1)
    at cs (ui-libs.js:1)
    at render (ui-libs.js:1)
    at ui.js:1

Expected result:
Wallet UI should load, displaying coin balances/wallet address/wallet actions etc

Reproduces how often:
Every time. Wallet is unusable

Operating System and Brave Version(See the About Brave page in the main menu):

  • Ubuntu 20.04.2
  • Version 1.19.92 Chromium: 88.0.4324.152 (Official Build) (64-bit)

Additional Information:
When accessing sites already connected to the wallet, the sites can see my coins and balances, indicating that the API is working as expected - it’s just the UI that is not loading.

1 Like

This happened for about 5 days but now appears to be resolved.

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