Brave wallet on pc

I did a email to support still no response almost it’s been 1 week.

The wallet adress that was told to send my bat too was the wrong adress and the reason I found that out was when I transferee the amount I checked my account and nothing and then I typed in the recovery phrase and the account linked to that came up with the amount. But the brave wallet told me to transfer it to the wallet adress.

Thank you for reaching out to us! Your request (9427) is being reviewed by the Support team.

Still no response.

28 March 2019 submitted