Brave Wallet Not Created? Events don't agree

Briefly describe your issue:
I have an issue with my brave wallet where I created a rewards wallet when installing the browser and now when I check the brave://rewards-internals I see that the wallet is not created but the event logs say otherwise, this is also causing my browser not to sync with brave servers for rewards… as you can see from the images below, wallet has been created on the 19/06/2021 - something got messed up and again wallet was created on 21/07/2021 and still it says my wallet is not yet created. I got about 5BAT accumulated over the last month or so and looks like I won’t be getting it…


What Operating System and Brave version are you using (Menu --> About Brave)?

Brave	1.25.73 Chromium: 91.0.4472.106 (Official Build) (64-bit)
Revision	574f7b38e4e7244c92c4675e902e8f8e3d299ea7-refs/branch-heads/4472@{#1477}
OS	Windows 10 OS Version 2009 (Build 19042.1110)

Is your browser wallet currently verified? (yes/no)

What date did you verify your wallet?

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)

Are you in a supported region (see here for list of supported regions)?
Yes - UK

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

To start, can you please update your browser to the latest build and check again? Most recent build is v1.27.109. You can trigger the update process by going to Menu --> About Brave

Hi @Mattches

I have completed the update to the latest version and things are even worse now.

Brave	1.27.109 Chromium: 92.0.4515.115 (Official Build) (64-bit)
Revision	48cb2f4029b84b003719740a6cf9ca73f374a857-refs/branch-heads/4515_105@{#4}
OS	Windows 10 OS Version 2009 (Build 19042.1110)

My BAT count has dropped down from 5BAT to 0.5BAT but the wallet is still not working.

snippet from the logs

[29 Jul 2021, 10:10:09.2] Failed to reconcile ad rewards due to invalid wallet
[29 Jul 2021, 10:10:09.2] Retry failed confirmations in 0 hours, 5 minutes, 44 seconds at 22:15
[29 Jul 2021, 10:10:09.2] Failed to redeem unblinded payment tokens due to invalid wallet

also my preferences file is in order which has brave wallet in there

"brave": {
        "rewards": {
            "wallets": {
                    "brave": "djEwbVERaVpzjdtH3kf/.....",
                    "uphold": "djEw7X1lF9F0ab0x9k....."

Let’s move this conversation to DM – I’ve sent you one just now.

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