BRave VPN unablke to cancel, shows already cancelled

Browser Support Firewall + VPN
1

Please provide us with the following information

Type of device (iPad pro, iPhone 10, etc):
OnePlus 10R

iOS version ( Settings --> About --> Software Version ):

Detailed description of the behavior:
On Google play store it shows that the subscription has been cancelled hence not letting me go through the cancellation process, But at the same time it is showing that the subscription is valid till 26th May 2025. My trial period will end, I want to cancel the subscription before that and get a refund. How can I do that?

This is what is shown:

Brave Private Web Browser, VPN
Brave Firewall + VPN - Annual
Canceled

Your subscription will end on May 26, 2025

3

Hello @AJ96 - I’d be happy to assist you directly! If you’re able to submit an inquiry via our Help Desk here, this will enable us to look into the matter. When writing in, please include the email address used for your subscription and we’ll be able to look it up in our systems.

Many thanks, and looking forward to hearing from you!