Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
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Description of the issue:
Brave very slow to load my website ‘ONLY’ on IOS tablet and with shields down.
Exact URL of the website in question:
Did the issue present with default Shields settings? (yes/no)
Does the site function as expected when Shields are turned off?
NO - long delays to load but only on Tablet devices.
Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no):
Does the site work as expected when using Chrome?
Brave version (check
Version 1.24.85 Chromium: 90.0.4430.212 (Official Build) (x86_64)