Umrk
July 21, 2021, 5:21pm
1
Description of the issue:
When checking the browser’s version by clicking on “about Brave,” the update begins, then after a few moments, it fails.
Steps to Reproduce (add as many as necessary): 1. 2. 3.
To reproduce this error, all I must do is click on “about Brave.”
Actual Result (gifs and screenshots are welcome!):
Expected result:
I expect the update to complete
Reproduces how often:
**Operating System and Brave Version(See the About Brave
page in the main menu):**Win 7 Ultimate x64
Additional Information:
If I must reinstall Brave to resolve this error, please instruct me on how to export cookies, and all other browser data (forms data, settings, extensions etc).
Thank you,
Umrk
1 Like
Umrk
July 21, 2021, 7:04pm
3
Yes, , I disabled all extensions, closed Brave, confirmed all instances of Brave had terminated, and received the same error when the update failed.
eljuno
July 21, 2021, 7:08pm
4
If you have a copy of the installer/download again from brave.com then you can just run the installer to fetch the latest version.
No need to uninstall. Just run the installer.
Umrk
July 21, 2021, 8:18pm
5
I’ll try that and report back.
Thank you!
Umrk
July 21, 2021, 8:31pm
6
Hi eljuno,
I’m pleased to report that downloading and installing Brave over my curent version worked. Thank you for the help!
Umrk
1 Like
eljuno
Closed
July 22, 2021, 8:32pm
7
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