Brave Shields not working even when turned on

bug

#1

On all of the big websites such as Youtube, Outlook and even News sites i get ads and other unwanted junk even when my shields are on. it happens on everything that i can think of.

2019-02-12T18:07:00Z


This just started today and i have no idea how to fix it, is this a bug or has something gone wrong? please let me know thanks.


#2

@Carpy,
Thanks for reaching out with this. These ads should definitely be blocked. I’ll be opening an issue for this by the end of the day to capture this data.
Would you mind telling me which version of Brave you’re using as well as your OS?


#3

Version 0.59.35 Chromium: 72.0.3626.81 (Official Build) (64-bit) Windows 7 Ultimate 64-bit


#4

Thank you - appreciate the info. I’ll return here and reply with the issue once it’s filed. Thanks again for bringing this to our attention.


#5

With apologies and respect to OP, FWIW, same build on MacOS X 10.14.3 appears to block successfully on YouTube.com (not signed in and signed in).


#6

:point_up: This is precisely why we ask so many questions with respect to your (the users) setup when reporting bugs. I too see pre-roll and on-page ads blocked here, but I’m on macOS. The issue may be specific to Windows.

I’m discussing with some team members now and will again return when I have an issue logged.


#7

Now that i have “some shields” the ads are still playing


#8

I’ve opened an issue for this because, unless I’m misinformed, I don’t believe you should be seeing any of the ads appearing. I appreciate you bringing this to our attention. You can track the issue here:


#9

@Carpy,
Is there any chance you’d be willing to submit a short screen recording of this? Just visiting YT and attempting to stream video content.


#10

Strangely today the shields are blocking both ads and trackers and i have no idea what fixed what.

The only minor problem i’m having now is i can’t make Brave the default browser


#11

Did you clear your browsing data/cache or anything?


#12

I cleaned my browsing data when i had the problem and it still persisted so i have no clue, sorry for the little help