Briefly describe your issue:
Brave rewards turned itself off and now wants me to get started like I’m new, but wont let me click on Gemini.
Note: I’ve been using Brave rewards for years with no changes on my end besides adding a VPN. However disabling it didn’t seem to fix it, and I’m not sure if the issue started when I started the VPN or not as I didn’t notice until now and that was weeks ago.
What Operating System and Brave version are you using (Menu --> About Brave
)?
Windows 10, Version 1.49.120 Chromium: 111.0.5563.64 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
No, but it was before the issue.
What date did you verify your wallet?
Sorry I didn’t keep track of this date. It was years ago.
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
Yes, Google VPN and I tried disabling it and that did not fix it.
Are you eligible for Brave Rewards (see here for list of supported regions)?
Yes
Are you on the list of supported regions when verifying Brave Rewards with a custodial partner (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
Yes
Have you manually turned off Auto-contribute on all of your devices linked to a custodial partner?
Yes