Today brave on all of my devices asked me to re-log into my uphold account.
Upon doing so i was notified my Brave Rewards profile is flagged via an automated system.
I use brave ads on 2 linux desktops and 2 android phones
My custodian is Uphold
I am in Canada
How do I get this resolved?
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
July 2021 (I think)
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
Yes
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
Yes
Hello - Did you submit a ticket?
A member of our team can investigate shortly.
Thank you!
Thank you for the link
I submitted a ticket.
i will update this thread with the outcome.
It has been 8 days since i submitted at ticket and I have yet to receive a response and my devices are still flagged.
I did make a mistake in my ticket however. One of my 4 devices linked to my Uphold account is still working (my media center), but my two phones and my desktop are not. I incorrectly reported them all as being flagged. It is still logged into my uphold account, but maybe it doesn’t matter as I did not receive a payout for June at all.
I received a reply that my account has been reviewed and should be active by the end of the month and any missed payments for the last month will be payed out in August.
Edit: I had to follow up with support early August as my account remained flagged. They responded about 2 days later and the day after that my account was fixed and I have since reconnected all of my devices. I am expecting my missing payout to arrive in September.