Briefly describe your issue:
I am using Brave browser since a long time. I have created multiple profiles in the brave browser on one windows device. I linked a KYC verified Gemini wallet to 4 profiles and Uphold wallet to 3 profiles. For 2 months I am able to view ads and receive BAT. The BAT that I received has been payed out in regular manner. But since last month I am able to view ads only from the first profile. All other 6 profiles got stuck, no ads are coming hence no rewards. I already have 4 BAT in all the 6 profiles that are stuck. What should I do now? please help me get to view ads and receive BAT rewards.
What Operating System and Brave version are you using (Menu --> About Brave
)?
Windows 11 OS and Brave version is - 1.36.116 Chromium: 99.0.4844.74
Is your browser wallet currently verified? (yes/no)
No
What date did you verify your wallet?
N/A
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
N/A
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes