Hello. I have a verified Uphold account and a Brave Rewards account. My browser shows that I have 213.3 BAT. The BAT was earned from ads however, it was before I verified my Uphold account. When I go to my Rewards Settings and click Withdraw Funds, my Uphold account shows 0 BAT. Does anyone have any ideas why it’s not showing up in my Uphold account?
Hi, I have the same problem. since February my $bat does not sync with my uphold account.
never really syncs.
What I remember was that in February when I connected the uohol account it was not yet kyc.
then connect an uphold kyc account. but until these days the problem persists.
I don’t know if connecting an uphold non-kyc account for the first time causes this problem.
Thanks for reaching out.
Can the both of you try Disconnecting, then reconnecting your browser wallet to Uphold? Simply click where it says Wallet verified:
Then Disconnect from Brave Rewards, then “reverify” by reconnecting the wallet the same way you did initially. Let me know if this changes anything for you.
hello @steeven this user has a problem similar to mine if you manage to fix it can you let me know please? In case it is negative we can share the screen as we agreed by private message for the next week. grateful for the attention.
Anyone figure out a way to resolve this? My uphold account is verified, when I press verify account on Brave it sends me to Uphold but nothing happens, and it still says Verify Wallet. Dont know what else to do. Already created new profiles for the browser, same thing happens.
Hi all - DO NOT share your personal information in a public thread. @am4am4 I’ve just DM’d you. If you are having this issue please DM me your Rewards Internals.