Brave rewards not payed out and ads not counting towards seen

Briefly describe your issue: I have not recieved brave rewards in dezember or january despite earning a bunch of bats through the month. This month i keep seeing ads, but they are not being counted towards add seen. Can anyone help me with this. I love brave but this is very annoying.

What Operating System and Brave version are you using (Menu --> About Brave)? Windows, up to date Version of brave

Is your browser wallet currently verified? (yes/no) no

What date did you verify your wallet? -

Have you been able to successfully receive payments in the past? Yes once

Are you using a VPN? (yes/no) no

Are you in a supported region (see here for list of supported regions)? yes