Brave Rewards ads fail to appear on IOS

Brave Rewards Brave-Ads Support
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Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.

Description of the issue:
Brave rewards ads are failing to appear on my IOS device. I did receive the grant and can confirm I can access my wallet. but haven’t seen any ads display.

How can this issue be reproduced?

Ads simply aren’t appearing. More than a couple hours of browsing.

Expected result:

Expecting Brave Rewards to appear.

Brave Version( check About Brave):

Version 1.13 (19.11.06.18)

Mobile Device details

Additional Information:
iPhone SE
IOS 13.2.2

2 Likes
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Hi @pwalters,

Thanks for posting, and welcome to community. Please note that the amount of Ads that you select to receive is an Up To selection - https://support.brave.com/hc/en-us/articles/360026361072-Brave-Ads-FAQ.

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