Brave Reward Earnings Only Processed One of Two Synced Devices

Brave Rewards Rewards Support
1

Briefly describe your issue:

I’m using Brave on two devices, Windows 10 and Mac OS 11.6 , and both are synced + connected to the same Gemini acct. The Brave rewards from browsing on my Mac (~0.9 estimated BAT) have appeared in the Gemini wallet, but not the rewards from Windows 10 (~ 4.5 estimated BAT)

What Operating System and Brave version are you using (Menu --> About Brave)?

Windows 10 - 1.34.80
Mas OS 11.6 - 1.33.106 (now updated to 1.34.80)

Is your browser wallet currently verified? (yes/no)

Yes

What date did you verify your wallet?

December, 5th

Have you been able to successfully receive payments in the past?

This is the first month I would have received payment

Are you using a VPN? (yes/no)

No

Are you in a supported region (see here for list of supported regions)?

Yes

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

Yes, auto-contribute is off for both.

Thanks!

2

Payouts are currently processing, so don’t be alarmed if you have not yet received your BAT from ads. Please follow this thread for updates - Ads Payout Status Update.

Thank you for your patience!