Brave Playlist: “There was a problem loading the resource!” error on all videos (iOS)

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Hi Brave team,

I’m experiencing a consistent issue with the Playlist feature in the Brave iOS app (v1.77). Whenever I try to play any video in the Playlist — whether it’s newly added or previously saved — I get the following error message:

“Sorry – There was a problem loading the resource!”

Device & App Info:
• Brave version: 1.77
• iOS version: [fill in your iOS version, e.g. 17.4.1]
• Device: iPhone [model, e.g. 13 Pro]
• Storage used by Brave: ~1 GB before reset
• Internet: Stable Wi-Fi and 4G tested

What I’ve tried:
1. Verified it happens on every video, not just one.
2. Tested on multiple networks (Wi-Fi + mobile).
3. Cleared all Playlist items manually.
4. Disabled all Shields that might block playback.
5. Fully deleted Brave via iPhone Storage > Brave > Delete App, and reinstalled via App Store.
6. Re-added new videos after reinstall — issue still persists.

1 Like
2

Hello! If you update 10 1.78x do you see this issue? You may need to visit the App Store to update. Thanks!

3

Hi yes, i actually wrote the version wrong. I
I’ve been up-to-date with 1.78 all along. Also, my girlfriend on her iPhone 16 Pro has the same issue

Thanks for the reply and looking forward to hearing from you

Best

August

1 Like
4

Same problem here on my iPad Air with all the latest iPadOS updates and the most recent Brave browser update. Used to work fine, but no longer.

5

It is working again. Not sure if that was fixed or just coincidence.