Briefly describe your issue:
I am angry, anxious and frustrated
What Operating System and Brave version are you using (
Menu --> About Brave)?
Windows 10 & Android. Brave version: Latest
Is your browser wallet currently verified? (yes/no)
Wnidows/PC/Laptop wallet is verified but Android wallet is not verified
What date did you verify your wallet?
Have you been able to successfully receive payments in the past?
I did not get paid this month
Are you using a VPN? (yes/no)
No (maybe sometimes)
Are you in a supported region (see here for list of supported regions)?
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
- Brave Ads Payout is not transparent-
There were no step-by-step instructions to contact support, the thread was closed abruptly and remaining payments are postponed to next month. If after 7 days’ wait user is left out (many-a-times due to mistake by automated system) and payouts are postponed to next month it is natural become anxious & uncertain. This cosumes a lot of time, many times subsequent DMs are ignored.
The Ads payout for a month sould not conclude unless users’ issues with payments are resolved (better late than next month).
If there are country or region-wise payouts, that should be mentioned so that users from that region can contact support if payouts of their region is processed. This might reduce burden on support
There should be information about BATs per ad being decreased before they are actually implemented with reason (I’m not asking any confidential information)
- Android Wallet comes with a pinch of salt - What good is the cake if you can’t eat it. All the while, you can loose it.
Minimum 15 BAT threshold is appreciated but there is need for - BAT transfer facility to PC/Laptop just like iOS and a Backup/Restore facility. No discrimination with significant android users. It has been 2 yrs since this thread was posted with a promise-
Instead of a minimum threshold an option of BAT withdrawl facility with charged fee upto a minimum threshold (say 5% for 15 BATs thereafter free withdrawl) can be provided (may be with an option of linking Brave Walled ID with Brave Publishers account or even Uphold). So that users don’t have to self-tip on publishers account and risk being flagged and restricted.
If Brave chooses to be more liberal towards users instead of taking pre-emptive punitive measures (very often reasons like fraud prevention purpose, verifying user etc. are given by Brave support for flagging a user or putting a minimum BAT threshold for withdrawl), it can grow exponentially. Then I won’t hesitate to refer Brave to my conservative old friends & relatives.