Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
I have 60.455 pending BAT that was supposed to be given to me April 5th, it has just vanished from the pending amount and was never given to me. I cannot verify my wallet as I do not have 25 BAT and have been waiting for it to go through (months of confusion)
How can this issue be reproduced?
- use Brave as usual and have ads on
- check pending
- wait and receive nothing
that I get my 60.455 bat
Brave Version( check
Mobile Device details
SM-G973W samsung galaxy s10 (canada)
can submit additional info upon request. check photo for reference