Brave Mobile BAT earned not transferring to linked Uphold wallet

I recently (two months ago) linked my Brave mobile browser with 100BAT to my Uphold wallet with 40BAT in the account. When I linked my wallet to the phone, it updated and showed my wallet balance as 140BAT. I never received a notification from Uphold that funds had been deposited, and when I checked my Uphold account, or view from my desktop browser, it still shows only 40BAT in the account, the 100 from the mobile are missing. If I unlink the phone it returns to having just 100BAT.

I have repeated this process several times with the funds never actually going to my Uphold account. Uphold have said this is a Brave issue as it is not transferring the funds.

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Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

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Hi , is there any update on this?

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Ok so I assume this has been put in the too hard basket and I’ve just lost over 100 BAT then???

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