Hello, I recently started to have this weird problem with Brave. For some unknown reason to my, sometimes brave loggs me out of the sites that I am logged in.
This happens for youtube, facebook and reddit too.
Sometimes it “forgets” my settings on youtube like changing it to light mode instead of dark mode that I use all the time.
I’ve got a few things for you to go through and check off.
When you say Brave logs you out, is this after exiting Brave completely and starting a new session, or does it log you out if you close the tab and navigate back?
Do you use multiple profiles?
Do you have Auto Sign-in disabled? brave://settings/passwords
What are your Shield settings for this site. If you’re blocking all cookies it may not remember your log-in.
Can you trying clear the cache only brave://settings/clearBrowserData?
Also when you log into these sites, can you confirm you select remember me?
@NeedHelp1, thank you for being patience and working with us. I think the issue is that you have some corrupted site data.
You should go to brave://settings/clearBrowserData and clear your browsing data,
clear cookies and other site data and cached images and files for All time.
(which I believe you’ve done already)
This will log you out of all your sites (as you know), but once you login again, it should stay.
Can you test this out for me and let me know if it resolves your issue?
clear data --> log into site --> exit brave --> restart app update brave --> navigate to site
So it happened again but this thime it is diffrent. Last time I did whay you told and also I reseted all my options to default ones.
This time, it only reseted youtube, by that I mean I was still logged in but my location and language as well as dark theme were changed. This is really bizarre.
Hi @NeedHelp1,
We’d like to try to further diagnose this issue, can you try creating a new profile and using Brave as you normally do, and seeing if site settings on e.g. youtube are reset again?
Sorry for the late response, was preparing for the current situation with COVID-19. I tried to put it on new profil and the problem is still there for some odd reason. Should I try to reinstall brave?