Brave is non-responsive, freezes, and very slow loading

Browser Support
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Description of the issue: After updating Brave, and for the past three (3) weeks, Brave has been running exceptionally slow.

Steps to Reproduce (add as many as necessary): 1. I have read several posts regarding opening a guest profile.
2. I closed my original profile, and tested the guest profile for performance.
3. The guest profile performance was just as bad.

Actual Result (gifs and screenshots are welcome!): Screenshots will not provide additional information on the sluggish performance of Brave.

Expected result: After updating Brave, I expected better performance.

Reproduces how often: Happens 100% of the time I open Brave and access any website.

Operating System and Brave Version(See the About Brave page in the main menu): v 1.79.119

**Additional Information:**Nothing more at this time.

1 Like
2

Thanks for reporting. What OS are you on? Any new extensions? CCā€™ing my colleague @Mattches.

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OS: Ubuntu, no extensions installed.

4

@queenofthepen curious to know if disabling (or enabling) Graphics Acceleration has any effect ont he performance?

In Brave ā€“ Settings --> System --> Graphics Acceleration.

1 Like
5

Thank you for responding so quickly. I disabled ā€˜Graphics Accelerationā€™, however, the browser buffers continuously and loads very slowly.

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@queenofthepen would you mind downloading the Beta build of the browser and test to see if you get the same performance using the Beta? Note that the Beta will install as a separate browser and will not overwrite your current install. You are also free to uninstall it after testing if youā€™d like.

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This is the error message I received when using this script (sudo apt install brave-browser-beta):

Skipping acquire of configured file ā€˜main/binary-i386/Packagesā€™ as repository ā€˜https://brave-browser-apt-release.s3.brave.com stable InReleaseā€™ doesnā€™t support architecture ā€˜i386ā€™

8

Can you try using the curl command listed in the linux instructions?

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This is the message when I try to install the curl command: curl is already the newest version (7.68.0-1ubuntu2.25).

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Since Curl is already installed, Iā€™m install Beta now. Iā€™ll keep you posted.

11

Unfortunately, the beta version is having the same buffering/sluggish issue. Sorry.

1 Like
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A few questions to help us narrow down the problem (weā€™ve not had other similar reports yet):

  • which version of Ubuntu are you running? (try lsb_release -a in a terminal)
  • how much RAM does your machine have? (ā€œtotalā€ for ā€œMemā€ in free -h)
  • is Brave installed on a rotating hard drive or an SSD?
  • are you running under Xorg or Wayland?
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  • Ubuntu 20.04.6 LTS
  • RAM = 15Gi
  • Brave is installed on the hard drive
  • How do I find if Iā€™m running under Xorg or Wayland? My hubby installed Ubuntu for me and heā€™s not available for clarification right now.
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And what do you get if you run this in a terminal?

lsblk -d -o name,rota

The following command will output either x11 or wayland:

echo $XDG_SESSION_TYPE
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Attached is a screen print of the results when I run lsblk -d -o name, rota.

lsblk_-d_-o_name_script_Ubuntu
lsblk_-d_-o_name_script_Ubuntu634Ɨ762 43.4 KB

Iā€™m runing x11.

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Thanks a lot for all of this information.

Hereā€™s three more commands whose output would be helpful too:

  1. which brave
  2. which brave-browser
  3. mount | grep "on / "
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  1. brave browser 1.79.123
  2. which brave-browser: regular, not beta
  3. results of mount | grep "on / ":
oem@oem-HP-Compaq-Elite-8300-CMT:~$ mount | grep "on /"
/dev/sda2 on / type ext4 (rw,relatime,errors=remount-ro)
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Sorry I meant the output of the which command in your terminal:

which brave

and then:

which brave-browser

On my machine for example, I get nothing for which brave and then I get this for which brave-browser:

/usr/bin/brave-browser
1 Like
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strong text* I have been having some of the same problems but mainly with Amazon not loading. Some sites like Home Depot wonā€™t show me photos. Ever since the windows update in June. I rolled the update back & did a system restor and Amazon worked fine. The Brave browser was much much faster like it was before. The problem is deiinatly the Windows 10 Update. I understand that Windows 11 is also having issues with Amazon and Ebay. Before the update I was having problems getting photos on Home Depot website at times for products to compare. I am running the most recent up to date Brave browser for windows 10. I have Norton Virrus & VPN. Brave was definately slower after the Windows 10 Update KB5060533 and Service Stack Update 10.0.19041.5853. The WIDEVINE update to DRM was said to be an issue per an internet search for Amazon ***

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Thatā€™s the exact output I received when using that command as well.