I was using brave for almost a year, during that time I lost BAT at least 3 times.
On last time that I lost BAT I decided to open a topic here in this forum, I opened it on April 14th.
I gave all the requested information and nothing was solved and the topic set as unlisted.
I know software has bugs, but brave has a lot, and when those bugs occur brave support is not helpful.
People get their topics ignored, unlisted or closed. When they are lucky they receive a reply with “send me the details by DM” and then that DM gets ignored.
I think the idea behind brave is nice but not that well executed.