Description of the issue:
We are unable to access our Xfinity email since late Tuesday night. It worked during the day. Now we get the following message:
site’s DNS address could not be found. Diagnosing the problem.
DNS_PROBE_POSSIBLE
We have called Xfinity and our service provider. They are not able to find any issues with the email service. Also, we can access the email through Firefox, but not MS Edge.
Exact URL of the website in question:
site = (https://connect.xfinity.com)
Did the issue present with default Shields settings
Yes
Does the site function as expected when Shields are turned off?
No
Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no):
No
Does the site work as expected when using Chrome?
No. Error: "Site Cannot be Reached.
site refused to connect.
Try:
- Checking the connection
- Checking the proxy and the firewall
ERR_CONNECTION_REFUSED"
Brave version (check About Brave):
[
Version 1.67.123 Chromium: 126.0.6478.126 (Official Build) (64-bit)
]