Brave goes black and then totally stops working

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1

Description of the issue:
How can this issue be reproduced?

  1. On a pretty much new computer with Windows 10, I generally keep everything updated with the latest versions. Windows is updated.
  2. I installed Brave about 2 weeks ago and this is the second time it happens. Brave is also updated with the latest version (which I have no way to see now)
  3. All brave windows get black. Everything is black. I closed all instances using the task manager but still cannot open it again.
  4. A single instance of Brave cannot be ended and always stays active in Task Manager.
  5. The appdata folder “BraveSoftware” cannot be modified - the lockfile and other folders cannot be deleted.
  6. If I restart the computer Brave is still not opened!!
  7. I uninstalled and re-installed Brave. It didn’t help.
  8. The only solution I found is to restart, then delete the appdata folder, then re-install Brave
  9. This is not something I’m willing to do every few days, obviously.

Expected result:

  1. Expected to get a reasonable solution in case Brave crashes

Brave Version( check About Brave):
Cannot check

Additional Information:

2

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