Description of the issue: Cant get Custodian member ID to unlink Gemini because Brave keeps crashing.
Brave browser keeps crashing and doesn’t load anything on my windows 8.1 PC. When I open brave browser, PC hangs for 3-4 mins and the browser shows a white screen which then changes to the home page of the brave browser but then the browser closes automatically after a min. Nothing works or can be selected on the home page and it automatically crashes. I even tried the solutions (Run as Administrator, compatibility mode, etc.) given on brave support community but nothing worked. I had the same issue twice few months ago and it resolved once I reinstalled Brave but lost all my data.
I submitted a ticket on the issue a week back but got no response which is why I wanted to unlink my Gemini account and reinstall Brave to fix the issue but I cant get the Custodian member ID to do so because Brave doesn’t load.
Actual Result (gifs and screenshots are welcome!):
PC hangs when this white page is displayed on the Brave browser.
Brave Crashes automatically after about a min once it loads to this screen and nothing can be selected.
Expected result: Brave browser launches and works without any issue.
Reproduces how often: Whenever I launch the Brave browser.
Operating System and Brave Version(See the
About Brave page in the main menu): Windows 8.1 ; Brave: 1.32.106
Additional Information: Google Chrome and Microsoft Edge works perfectly fine and doesn’t crash and this issue only occurs while using Brave.