dmlw
September 24, 2020, 4:30am
1
Description of the issue: When Brave is set as the default browser, opening links from external apps crashes Brave
How can this issue be reproduced?
(Brave must be set to default browser)
Make sure Brave is fully shut down
Open Apple Mail
Click a hyperlink in an email
Brave will crash immediately
Expected result: Brave will open and display the hyperlink in a new window
Brave Version: 1.14.84
Additional Information: I’ve had this issue since loading the Big Sur beta 7 on my Macbook
Aa-ron
September 25, 2020, 8:28pm
2
Hello @dmlw , Welcome to Community!
Does this happen with all apps. Or just Apple Mail?
e.g. if you open the notes
app, and type google.com
, does Brave crash just the same?
dmlw
September 26, 2020, 2:52pm
3
Yes, I just tried it and can confirm it’s not just mail. Doesn’t work coming from Messages, Notes, or Calendar.
Aa-ron
September 28, 2020, 4:44pm
4
Do you have any extensions installed with Brave?
Aa-ron
September 28, 2020, 6:53pm
6
Can you try disabling/uninstalling all of your extensions? If that solves the problem, the next steps would be to enable each extension one by one, and seeing which one causes the issue.
dmlw
September 28, 2020, 7:25pm
7
Disabled and uninstalled every extensions, fully shut down the computer. Issue persists
Aa-ron
September 29, 2020, 3:13pm
8
Can you try disabling Hardware Acceleration
in settings to see if this resolves the issue?
You’ll find this in Settings --> Additional Settings --> System --> Hardware Acceleration
After disabling, quit and restart Brave
dmlw
September 29, 2020, 7:57pm
9
I’ve had that setting off since I downloaded Brave
Aa-ron
September 30, 2020, 4:27pm
10
@dmlw ,
Okay! Can you try enabling it? (yeah that sounds weird, but lets try it!)
dmlw
September 30, 2020, 4:39pm
11
It seems to be working normally now! I was able to open this webpage from Apple Mail.
Can I leave this setting on without any negative effects?
Aa-ron
September 30, 2020, 5:03pm
12
Yeah, it should all be fine. Let us know if you have any issues in the future.
system
Closed
October 30, 2020, 5:03pm
13
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