Brave crashes immediately

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62

I had the same issue and installed the v1.3.114 fix above and It is working now. It was crashing every time I opened the browser.

Screen Shot 2020-02-10 at 9.21.47 AM
Screen Shot 2020-02-10 at 9.21.47 AM771Ɨ907 95.6 KB

63

For anyone still experiencing browser crashes caused by Sync, we have a new test build ā€“ v1.3.115 ā€“ that automaticallly disables Sync and should stop the crashes. Weā€™ll be fixing the Sync issues causing the crashes in the interim:

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64

After installing the fix for windows 64 my Brave browser is back and is no longer crashing! Thank you so much!

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65

Updated to Version 1.3.114 Chromium: 80.0.3987.87 (Official Build) (64-bit) but still crashed/closed.
Disabled Sync and no more crashes.
Thanks Mattches for calling out Sync as known.

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66

the fix worked for me win x64

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67

The fix worked for me. Win 10 Pro x64.

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68

@RuneDarracur @aistatic ā€“ can you confirm for me whether youā€™re referring to the 1.3.114 fix that worked for you, or was it to v1.3.115?

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For those of you who are still crashing, can you please try the following build? This will disable sync temporarily until we fix the crashes and stabilize the feature:

Would appreciate some feedback if the crashes have stopped with the above build. If they havenā€™t, can you please provide the Crash Report ID of the crashes under brave://crashes . You might need to submit them first if you have ā€œReport Crashesā€ disabled (which is the default setting) :+1:

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I had immediate crash on win10 enterprise x64 1903.
v1.3.114 fixed the issue for me.

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v1.3.115 fixed it for me.

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With v1.3.115 I tried 3 times and windows crashed two times

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@mr.Natural,

Can you try disabling Hardware Acceleration in settings to see if this resolves the issue?

Youā€™ll find this in Settings --> Additional Settings --> System --> Hardware Acceleration

If you canā€™t keep the browser open long enough to reach that setting, you can follow the same steps used in the solution to this thread to work around it:

74

@Mattches I installed 1.3.115 and it has been working all day without a crash.

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75

Version 1.3.115 also crashed here within a couple of minutes, unfortunately. Iā€™ve never had Sync enabled.

I opened Brave again to get the crash reports to list here, but while I was trying to figure out how to do that, Brave crashed and closed itself again. :unamused:

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Nope, v1.3.115 is still crashing Windows

EDIT: And I never use Sync or Extensions in the first place

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Problem reappearedā€¦ Iā€™ve send 30 or 40 logs of the crashes. Sometime they happen immediately, other times they happen after a few seconds.

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78

Immediate crashing here with Brave Beta on my Windows 10 laptop. If I download a new version, will it delete any of my data?

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@Mason @davidleblanc @mr.Natural @Cybertooth,
Thank you all for updating us on this ā€“ the team has been informed and weā€™re digging through crash symbols on our end to root out the issue. Appreciate your patience.

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80

@Mason,
Can you try downloading the stable build of Brave and seeing if you get the same results?

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What data will be lost? (body too similar to recent post that accidentally wasnā€™t a reply)