Brave Crash lost my BAT

payments

#1

Hi,

I’m using Brave on a Windows 10 PC.
I installed it, start to use then I shut it and re-open Brave.
In the meanwhile I created and charged my BAT wallet, imported my favs.

https://t.co/DPItJC6OZH

After re opening, all was gone.

The matter is the BAT more than the favs I have been able to re import.

I though I save the recovery key but I lost it… Sad day.

Can you help me if I give you the public address where I send the ETH this morning ??

@LaurenWags I see you helped other people in similare cases. Thanks :slight_smile:

Thanks
Pierre


#2

Hi @Peio

Thanks for tagging me! I don’t believe there’s anything that can be done without the recovery words. Will double check that just to be extra sure.

In the mean time, can you please navigate to %userprofile%\AppData\Roaming\brave and look to see if you have more than one session-store file? Also while you’re in that directory, let me know if you have any filenames beginning with ledger (such as ledger-state.json or ledger-newstate.json).

Thanks,
Lauren


#3

Hi @LaurenWags,

Thanks for your answer.
Here is a screenshot of the folder you mentioned.

Have a good day
Pierre


#4

Hi @Peio

Thanks. Please private message me a copy of your ledger-state.json file. Note, to private message the file to me you will have to add the extension .mp4 to the end of it. I can ask a teammate to review, but I can’t promise that it will work.

Thanks,
Lauren


#5