Brave Browser freezes on uploading or downloading any file in Ubuntu

[suhail609]

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Description of the issue:
Brave will freeze the window in which I tried to upload a file to a website. I can select the files and it shows a successful uploading mark on the website, but the window will be frozen it’s the same when trying to download. It’s essentially happening every time when a file dialogue opens.

How can this issue be reproduced?

1. Upload files to any website using the file dialogue box
2. Download a file from any website by opening a file dialogue box

Expected result:
You can select the file to upload, in the case of Gmail it will show the uploading bar to completion but the brave window in which you tried to upload would be frozen. To quit you have to force close from the dock.

Brave Version( check About Brave):
Version 1.46.140 Chromium:108.0.5359.99

Additional Information:
Operating System: Ubuntu 22.04.1 LTS

I’ve tried disabling the ad-block
Tried to do the same on a private tab and a different profile
Tried disabling all extension
Tested the same in the Beta and Nightly versions of brave-browser the problem exist in both of the versions

[Alice2095]

Hello @suhail609

Thanks for bringing this to our attention and I’m sorry to hear you are going through this. Can you try disabling Hardware Acceleration in settings, to see if this resolves the issue?

You’ll find this in Settings --> Additional Settings --> System --> Hardware Acceleration.

Let me know if that works and have a great day!

[suhail609]

Thanks for your reply. But I couldn’t find a way to toggle off hardware acceleration as you’ve described in my Ubuntu or any other method using GUI.

[fanboynz]

If you search for “Hardware” in brave://settings/ Does it show?

I would also try clearing the cookies and cache in brave://settings/clearBrowserData and test Brave in private window mode.

Lastly try switching the downloads folder to another location brave://settings/downloads

[Alice2095]

Hi @suhail609

Thanks for your reply! As @fanboynz mentioned If you search for “Hardware” in brave://settings/ you will show the option. Additionally, please follow the steps he suggested, clear cookies and cache in brave://settings/clearBrowserData and test Brave in private window mode.

Let us know if that works and have a great day!

[suhail609]

Hi @Alice2095

Tried everything as @fanboynz mentioned and cleared every data of the browser. But it didn’t help.

Additionally, I’ve previously tried disabling every extension installed but the problem persists.

Thanks

[suhail609]

Hi @fanboynz

Thanks for your reply, I tried everything you’ve mentioned, but the problem still persists.
Additionally, I’ve tried the same with Beta and Nightly release build and the same problem exists in those versions too.

[pablof]

I have same issue here.

Brave Version( check About Brave):
Version 1.46.144 Chromium:108.0.5359.128

Additional Information:
Operating System: Ubuntu 22.04.1 LTS

Also I’ve tested all previous possibles solutions, but none of them worked.

[suhail609]

Hi @pablof,

Try running this command in the terminal:

dconf write /org/gnome/desktop/sound/input-feedback-sounds false

Checkout here and here for more information

[pablof]

Hello @suhail609,

I’ve tested the command and it seems resolved the issue.

Thanks a lot!

[Swimming1936]

I had the same problem using Brave 109.1.47.171 on Ubuntu 22.04.1 and suhail609’s command fixed it. Thank you this has been bugging me the last few days.

[ajay_ca]

Hi @suhail609 ,
I have faced this problem and tried this command. But it comes with an error saying "error: Failed to execute child process “dbus-launch” (No such file or directory)".
I tried other options in this conversation and nothing changed. Someone please help to fix this issue.
OS: Ubuntu 22.10
Brave : Version 1.47.171 Chromium: 109.0.5414.87 (Official Build) (64-bit) (https://brave.com/latest/)

Edit: Fixed my above error issue by the following command:
sudo apt install dbus-x11