Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
Brave browser and its beta keeps crashing every time that i want to press the 3 dots at the bottom right
How can this issue be reproduced?
1.open brave
2.press the 3 dots menu button
3.crash
Expected result:
Gives me options to open the brave menu instead of crashing
Brave Version( check About Brave):
Beta Brave Browser for the Ios newest 1.8 beta
And Brave Browser 1.78.1
Mobile Device details
Iphone 14 Pro Ios 18.1 beta 4
Additional Information:
This just started outa nowhere, one day it was normal and after that it started crashing. I even reinstalled brave and tried to use the beta but none were successful
I dont wanna update to a newer Ios because of future chance to jailbreak
@Erickgtgamas thanks for reporting, would you be able to share a screengrab of the crash happening?
Oh i forgot to upload my screen recording
Heres a link to google drive with the screen recording
https://drive.google.com/file/d/13RXxdatHyhdaJgHT7ZDmIBVk_DLBrf07/view?usp=drivesdk
I cant upload it here since i just made this account
Thanks a bunch @Erickgtgamas, sharing with the team!
@Erickgtgamas would you mind sharing a crash report? That should give the team what they need to dig in. Here are the instructions for retrieving https://developer.apple.com/documentation/xcode/acquiring-crash-reports-and-diagnostic-logs#Locate-crash-reports-and-memory-logs-on-the-device.
It would also be helpful context to know if you’ve modified the default menu items/ordering in any way, or are using Brave VPN?
Thank you!
1 Like
I remember changing the quick options to give me quicker access to enable desktop mode in the 3 dots menu but it still worked when having done that and also i never use the brave vpn
And heres a link to the crash report
https://drive.google.com/file/d/1d7FyoGmxjKfJa1PGt33NjO1piukrkxoE/view?usp=drivesdk
Also don’t pay attention if it says if it happened on the 11th of June had to change the date on my phone to make it easier to find the crash report
@Erickgtgamas thank you for sending! After review, unfortunately this looks to be an iOS bug, and in order to fix it’s recommended that you update your device.
Damn updating really is the only solution.
thanks for helping me figure out the problem.
I don’t wanna update to a newer Ios for future possibility of jailbreaking my phone but ill live like this if I have to