When dragging anything up to the search bar, that being for example selected text, an image or a link, the brave browser crashes.
This affects all open instances of brave. If you do it on one instance, the current one and all others crash. Even for different kinds of instances.
I would provide a screen recording of this in action, but because I am a new user, I can’t upload attachments for some reason.
Good luck fixing this!
We’re all limited on what can be uploaded. Usually it’s just screenshots. For things like videos we typically have to do through links.
I’m going to assume you’re on desktop based on phrasing. If so, can you kind of refer to After recent update Brave keeps crashing - #2 by Saoiray and then reply here with the information I requested for that person? Though obviously you already mentioned selecting text and all, but if you can speak more of whether it’s happening on specific sites, type of content, etc it will be helpful. Main thing is getting those crash report ID and more info on your OS and which version of Brave you’re using.
Hello @nathans_codes
Thank you for reaching out and I’m sorry to hear you are going through this. As @Saoiray mentioned, can you please go to brave://crashes and
Settings --> Privacy/Security --> Automatically send diagnostic reports), please respond back here with the crash report IDAutomatically send diagnostic reports is not enabled, ensure you click Send on these crash reports listed on the page, then reply here with the crash report IDThank you.
Hello @Saoiray and @Alice2095
Sorry for the long wait.
The issue is not solved. I just tried it and it still crashes. Here is the crash report ID:
a28c0400-f349-d109-0000-000000000000
Sure.
I’m on Windows 10 using v1.49.128 of Brave. I made a new profile and that seemed to fix the issue. I have vertical tabs enabled in brave://flags/#brave-vertical-tabs but I found that that was not causing the crashes.
Everything else is set to Default in brave://flags so I am unsure of what could be causing this.
I also tried disabling each of the extensions I have installed, but that changed nothing.
I went through my settings, toggling everything and nothing seems to fix it.
I hope the crash report helps solve the issue.
@nathans_codes Well, looking at the steps you mentioned, the next one would be to clear your cookies. This will sign you out of everything and all, but just in case it’s an issue. You’d do that by marking everything as you see in screenshot below, which you can get to by pasting in brave://settings/clearBrowserData in your search bar.
Did you disable them all at the same time? Or did you just toggle them off one at a time and end up turning them back on? Just “splitting hairs” to make sure as can make a difference.
Also, depending on situation, might have to actually remove the extensions from the browser. On rare occasion, they can still cause issues while disabled. I don’t quite comprehend the how or why, but just remember people with security extensions in the past having this problem. I forget which extension in particular, but yeah…
It may, for staff that can check it. I don’t have access to that information so I wouldn’t be able to tell you anything. Maybe Alice or one of the Support staff will check and provide more insight. Until then, I’ll just work with you a bit on double checking the basics here.