Hello, every time I try to access “erase browsing data”, the application “BRAVE” stops working. Precision: stop the application and clear the cache nothing changed. “BRAVE” version 1.0.88
@Nightmode Thanks for reporting. I just tried reproducing the issue on my Android with brave version 1.0.88. I have opened few websites and Rewards is enabled. I tried clearing brower data (settings->privacy->clear browser date). I was able to clear the data without any issues.
If you have particular steps or able to reproduce the issue consistently. Can you paste the steps here.
Thanks!
@Nightmode Thanks for screenshot! which locale is set in Android device? before clearing browser data, what steps/operations are you following can you please provide this info, so that we can try reproducing from our end.
Thanks!
Thanks for your following along ; when I finish browsing the internet: 1/press the home key 2/on the 3 points 3/on settings 4/on privacy 5/clear browsing data … and each time the application stops to work. Locale set Android device? If you want to know on which country is programmed my smartphone, it is France .
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@Nightmode Thanks for the additional info! I have tried below steps, unable to reproduce the issue on my Samsung device with brave version 1.0.88.
- Set locale to France in Android device
- Download and install 1.0.88 from appstore
- Opened few websites
- Navigated (settings->privacy->clear browser date)
Click on the clear browser data, browser data got cleared without any issues.
Can you provide Additional details like:
- Android version
- are you seeing this issue on a fresh profile or upgraded profile
- Is the issue reproducible consistently
Please revert back with the above info.
Thanks,
Hi, Yes! I am also facing the issue with my smartphone , I think its something related to my WiFi router 192.168.0.254 issue. Definitely following this for sure.
Do you have rewards enabled?
Thank you for your answers … and your patience.
1] Android 8.0
2] Profile? Sorry, I do not understand your request.Apart from the updates, I have not made any changes for several months.
3] Whatever the steps and operations I practice, I can not access to “erase browsing data” without the application stops working. I read the comment of rafaelsolano, but the WiFi is not in question, the problem is the same with the 4g / LTE.
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Hello,the answer is no.
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How do you enable rewards on android mobile?
Thank you all for your answers, uninstalling and reinstalling the app solved the problem. But I had a “great time:cold_sweat:” to back up and reinstall my data. Brave is a promising browser, but its “bugs” are numerous… But I will continue to use it.
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Hello, it’s STILL me, in my previous email I told you that BRAVE was working normally … And well after a few hours of use the problem is back:confetti_ball:: impossible to access again "erase navigation data ". I take it without annoyance and with humor, but how to explain that this problem disappeared after the reinstallation came back so quickly? 1] Accuracy : my navigation of these last hours was really light, only of the reading on news sites and the vision of 2 clips on safe sites. 2] Accuracy: my English is too bad, I use a French / English translator and the translations are sometimes approximate. I forgot … Good weekend, I can wait Monday for an answer.
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Hello, it’s STILL me … The update to “BRAVE” 1.0.89 was available this morning, I made it and … the problem is gone, I can access to "erase the navigation data ". Thank you all for your attention.
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